Contact Us

Please visit our Help Centre or Frequently Asked Questions. If you can’t find the answer to your question, or would like additional product information, please choose your preferred method of contact below. 


Our phone lines are open 8 am - 4:30 pm PST, Monday to Friday.  

Call us at 778-284-7400 or 1-800-430-7898 (toll free)

Track Your Order: 

If you’re looking to track the status of an order, login to your account, or sign up here to access. From here, you can click on My Orders, then Track Order. If you still need help, please email

Product Information and Feedback: 

Please use the form below to get in touch with our Customer Service and Product Information teams. We are always looking to improve and would love to hear your feedback!

Email us: